Privacy Policy

Effective Date: January 2023

At 3Distica, we are committed to protecting your privacy and safeguarding your data. This Privacy Policy explains how we collect, use, store, and protect your information when you interact with us through our website, social platforms, or during business engagements.

1. Introduction

3Distica is a UAE-based creative manufacturing company that bridges the gap between imagination and execution. Headquarters in Jebel Ali Industrial Area 1, Dubai, we specialize in 3D printing,digital fabrication, CNC work, laser cutting, fiberglass molding, and custom finishing. Our services cater to diverse sectors such as architecture, realestate, interior design, retail, events, exhibitions, branding, oil & gas,advertising, and prototyping.

We work together with clients to bring ideas to life through digital design, prototyping, fabrication, and end-to-end production. From concept to delivery, our mission is to make customized creations accessible, innovative, and tailored to each client’s vision. This privacy policy applies to all personal information collected by 3Distica,whether through our website www.3distica.com,emails, in-person consultations, or online platforms.

2. Information We Collect

A. Personal Information

We may collect and process the following personal data:

  • Full Name
  • Company or Organization Name
  • Email Address
  • Phone Number
  • Location and Address Details
  • Files uploaded (e.g., design files, blueprints, renders)
  • Billing and delivery information
  • Any communication records (email, WhatsApp, etc.)

B. Non-Personal Information

We automatically collect technical data for analytics and performance optimization:

  • Browser type and version
  • Device type and operating system
  • IP address and geographic region
  • Session duration and visited pages
  • Referral source (e.g., search engine, social media)

3. How We Use Your Information

Your data is used to:

  • Respond to your inquiries and quotation requests
  • Process and deliver orders efficiently
  • Share project progress, updates, or confirmations
  • Send newsletters, promotional offers, or educational content     (opt-in only)
  • Analyze website traffic and enhance the user experience
  • Comply with UAE laws and regulatory requirements

We do not use your information for automated decision-making or profiling.

4. Cookies and Tracking Technologies

Our website uses cookies and similar tracking tools to:

  • Remember your preferences and improve navigation
  • Analyze traffic to optimize performance
  • Retarget relevant ads or content (only with consent)

You can manage or disable cookies in your browser settings. Some features may not function correctly without them.

5. Data Sharing and Disclosure

We do not sell or trade your personal data.However, we may share your information in the following scenarios:

  • With trusted service providers (e.g., couriers, hosting     partners, payment processors)
  • In compliance with legal obligations or governmental requests
  • During potential mergers, acquisitions, or business transfers     (with confidentiality in place)
  • Upon your direct approval when collaborating with third parties     or subcontractors

6. Data Security

We employ several measures to protect your data:

  • SSL encryption for secure communications
  • Restricted access controls within our internal systems
  • Anti-virus protection and firewall systems
  • Regular system updates and backups

Despite our best efforts, no digital platform is entirely immune from risk. We urge users to exercise vigilance andnotify us of any suspected vulnerabilities.

7. Your Rights

As a user, you have the right to:

  • Request access to your stored data
  • Correct inaccurate or outdated information
  • Withdraw consent from our communications
  • Request the deletion of your data (subject to record keeping or     legal requirements)

For questions or concerns regarding this Privacy Policy, please contact:

For any data-related requests, please email: admin@3distica.com

8. Third-Party Links

Our site may include links to third-party platforms or services. These sites operate under their own privacy policies.3Distica is not responsible for the privacy practices of external sites, and we recommend reviewing their policies before providing any personal information.

9. Updates to This Privacy Policy

This policy may be updated periodically. Wewill notify users of any significant changes via our website. The “EffectiveDate” at the top of this policy indicates the latest revision.

10. Contact Information

3Distica
Jebel Ali Industrial Area 1, Dubai, United Arab Emirates
Email: admin@3distica.com
Website: www.3distica.com